I would still encourage using the older version 4 as it still seems to be working, and I'll update when I get resolution and version 5 works again. So to summarize, call OnStar to cancel your subscription, and make sure to thoroughly explain your situation clearly, citing that you were unable to use the app as it was intended, to read the EV telemetry for the Spark EV for your purposes, and OnStar will take care of you and cover for the app developers. After several weeks of testing the latest version of its iPhone operating system in public, Apple is now rolling out iOS 17.2 to all compatible devices. I have, today, confirmed that OnStar has made good on their promise with an email detailing the duration of these discounts.Īfter Gen collected further technical information from me on the details of this broken app, I was transferred to Irene with the technical team, where she assured me that my service ticket had been escalated to the highest level (level 3) that they have, and I would be contacted once the person assigned to my case had been given further feedback on my (our collective) issue. This article is designed to be your complete guide for effortlessly downloading and installing Spark Mail on your PC (Windows and Mac). These are the individuals keeping customers with OnStar. After explaining that I was unable to use the app for its intended purpose while paying, she made sure to retain me as a customer by waiving my M圜hevrolet subscription charge for two months, the month of April and also May while this issue is sure to be ongoing, and when she transferred me to a conference call with Jen, who is part of the technical team, Janet instructed Gen in my presence that the promise would be followed through and would include a 1-year loyalty discount that would reduce the subscription cost to $10 after the free 2 months. Janet is a very seasoned OnStar agent who was also very accommodating. Janet was aware of my issue and attempted to troubleshoot with a straightforward logout and login procedure. I was connected with Janet and explained the reason for my intent to cancel. Yesterday morning I called into Onstar to cancel my service.
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